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My Experience

Honest. Reliable. Committed.

Qualifications & Experience

• Experienced mortgage loan officer with extensive knowledge of mortgage products and programs, including Conventional, FHA, VA, USDA and bonds

• Specialized in renovation financing including FHA 203K and Conventional HomeStyle Loans

• Successful sales rep with over 10 years of sales and customer service experience

• Proven track record in meeting and exceeding monthly/yearly sales goals

• Positive customer feedback scores through client surveys

• Proficient in the use of various computer programs and applications including Microsoft Suite, iOriginate, iPortal, Statusmart, Interact, SalesForce, and Encompass 

First Coast Mortgage Funding | Mortgage Loan Originator

2022 - Present

Integrity Mortgage Group | Branch Manager, Loan Originator

2020 - 2022

Jet HomeLoans, Senior Mortgage Loan Originator

2017-2020

HomeBridge Financial, Mortgage Loan Originator

2014-2017

Bank of America, Mortgage Loan Originator

2012-2014

Awards

Top 1% Mortgage Originators in America - Mortgage Executive Magazine 2018-2020

Top Originators – Most Loans Closed – Scotsman Guide Media, 2019-2020

Top 5 Loan Originator – Jet HomeLoans, 2018-2019

 

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• Council member of the Sales and Marketing Council of Northeast Florida Builders Association of Realtors

• Founding Member, BNI Northeast Florida

Professional Organizations

As an experienced mortgage professional, my daily duties include developing and maintaining successful relationships with business referral sources, analyzing financial and credit data, determining customer financing objectives, providing advice to customers regarding products and services.

Leading a team as a Mortgage Loan Officer and Branch Manager, I have extensive knowledge of mortgage products and lending programs.  As a branch manager, I oversaw the daily operations of our office and staff to ensure our clients receive the most exceptional customer experience

Dynamic mortgage professional responsible for serving clients building new construction homes. Forming relationships with the builder, site agents, and realtors. Providing top notch client experience from breaking ground to closing.

Experienced loan officer with a niche in renovation finance. Key member of the #1 ranked Renovation Finance team in the State of Florida. Routinely provided education through “lunch and learns” for realtors in the community while also managing a sizeable pipeline.

As an inside sales mortgage loan officer, my duties included sales of various mortgage products and programs through inbound and outbound calls, managing a pipeline of loans from origination, to funding and delivery

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©2025 by Michelle Carn. All rights reserved.

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